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Zendy Announces New Version Releases of ZAIA – AI Assistant

United Arab Emirates, 13th March 2024 – AI-powered research library Zendy has announced the launch of a significant version release for its domain-specific Large Language Model (LMM), ZAIA (Zendy AI Assistant). 

Developed by Zendy’s data science team and initially launched in December 2023, ZAIA is designed to enhance the efficiency and effectiveness of research discovery and literature review. In this new version, a host of new features have been introduced to support researchers: 

  • Ask ZAIA: You can now ask specific questions to ZAIA on a paper level, giving you a new way to conduct in-depth analysis during literature review.
  • PDF Analysis: ZAIA can now analyse any PDF. Upload or link a research paper with sections, and ZAIA will extract, analyse, and summarise each section, including the abstract, introduction, methods, results, discussion, and references. 
  • Reference validation and verification: using techniques such as chain of verification, all references go through a validation and verification process to increase accuracy. 
  • Conversation and analysis history: once you log in, you can now see a complete history of all conversations with ZAIA and a history of PDFs analysed.
  • An enhanced fine-tuned model for increased accuracy.
  • ZAIA is also now accessible without registration. 

ZAIA is not a general-purpose language model. It is fine-tuned with Zendy’s own data sources, allowing it to support higher-level abstractions for research-specific use cases.

“ZAIA 0.1 takes us closer to our vision of creating an ecosystem of research-centric AI tools using the latest development methods that increase efficiency and reliability. The future of research is intertwined with the vast capabilities of AI, and we are committed to leveraging the best of AI to provide solutions to the pressing issues researchers face in research discovery,” said Zendy’s Chief Technology Officer, Rodrigo Pinto. 

“We have a core focus on increasing collaboration with publishers and data providers to navigate the increasing potential of AI. We look forward to extending the vast capabilities of our LLM and all our learnings to institutions, publishers, and organisations looking to streamline information discovery and retrieval using AI,” said Zendy Co-founder Kamran Kardan. 

Committed to helping foster an ecosystem of collaborative partnerships rooted in responsible AI practices, Zendy believes AI is important in fostering an equitable research and publishing ecosystem, but only with ethical guidelines. In response to the growing discussion around AI, Zendy recently released a list of AI imperatives to guide strategic development and the integration of AI technologies. 

To find out more about Zendy’s AI solutions, email

You can use ZAIA now on Zendy, visit

To read the Zendy AI Imperatives statement, click here. 

About Zendy

Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has introduced over 500,000 users to a better way to research. Zendy’s intuitive AI-powered research library features millions of journals, articles, e-books, and more, allowing users to access unlimited content for an affordable monthly subscription. Zendy also offers a free open-access plan. 

Press contact: 

Monica Chinsami

Head of Marketing

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Zendy and IntechOpen’s Joint Webinar: Addressing Accessibility, Discoverability and a Sustainable Future.

We hosted a joint webinar with IntechOpen in November that addressed emerging technologies across different industries that contribute to sustainability and research accessibility and discovery.

The webinar was titled, “Emerging Technologies – Partnering for Accessibility, Discoverability and a Sustainable Future.” The session featured 3 key speakers, Dr. Jo Havemann representing AfricArXiv, Professor Tatiana Morosuk from Technical University of Berlin and Zendy’s Head of Marketing, Monica Chinsami.

Each speaker articulated how their organisation works to increase sustainable practices through research dissemination. Zendy’s Head of Marketing, Monica Chinsami highlighted our library’s initiatives to advance the accessibility and discoverability of scholarly literature. In an effort to break geographical barriers in research, Zendy partners with leading publishers to ensure their content reaches regions with limited access via our global subscription. 

Additionally, Professor Tatiana Morosuk from the Technical University of Berlin placed emphasis on the transionary period the energy sector is experiencing as it moves away from fossil fuel and towards technology focused on sustainability. The professor stated the importance of innovation to advance sustainable practices and energy use. 

Finally, Dr. Jo Havemann stated how AfricArXiv is on a mission to make African research more discoverable as this is in line with SDG 4 (Quality Education), the organisation announced their collaboration with Ubuntunet which is a network provider that assists with connectivity and infrastructure for research and education institutions. 

Advancing research dissemination catalyses SDG 4 (Quality Education) and SDG 10 (Reduced Inequalities). As equitable research platforms emerge and partner to expand their reach, the more academic research is democratised to create knowledgable societies. 

We look forward to hosting more webinars in 2024, to tackle and highlight the initiatives in the world of academia.

Discover millions of e-books, journal articles, proceedings and more on Zendy now.

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Zendy Launches ZAIA, a Domain-Specific AI Assistant

United Arab Emirates, 15 December 2023 – AI-powered research library, Zendy, announced the launch of its AI Assistant, ZAIA, a domain-specific Large Language Model (LMM) developed by Zendy’s data science team.

ZAIA (short for Zendy AI Assistant) exists to help researchers quickly understand key research concepts and discover research papers that specifically link to inputs. These two functions enhance the efficiency and effectiveness of the literature review process.

You can ask any research-related question, and ZAIA will analyse millions of academic research papers to give you credible answers backed by references. 

Unlike general-purpose language models, ZAIA is trained with Zendy’s own data. In the future,  it can also query, in real-time, additional sources from publisher data that are not available on the public domain.

There is growing recognition of the necessity for domain-specific solutions to strengthen the credibility of data. Fine tuning models on domain-specific data narrows down the LLM’s focus to improve performance in a defined context, thus reducing the likelihood of hallucinations.

“We developed ZAIA to advance the usage of AI on research platforms and improve the research discovery process for researchers. ZAIA aims to assist readers on Zendy by quickly solving research-related questions. ZAIA stands out from other AI products as it is fed real-time data and information available on Zendy, which is then fine-tuned to efficiently cater to our users,” said Zendy’s Head of Technology, Rodrigo Pinto. 

“The first iteration of our LLM, ZAIA, is our unique AI offering for Zendy users who can now leverage the best of AI to improve their research discovery process. This is a very exciting milestone for Zendy and we look forward to the feedback from our valued users,” said Zendy Co-founder Kamran Kardan. 

Committed to helping foster an ecosystem of collaborative partnerships rooted in responsible AI practices, Zendy’s Large Language Model is built to be entirely customisable. It has the capacity to learn from diverse datasets with integration made simple through Restful API’s or Websocket APIs. 

“Bigger picture, our technology presents limitless potential for organisations and institutions yet to integrate the power of LLMs into their workflows. The potential is immeasurable, with use cases including on-demand tutoring, psychology support services, employee onboarding, the list goes on,” continued Kamran Kardan. 

To find out more about Zendy’s AI solutions email

You can use ZAIA now on Zendy. To access, log in or sign up to Zendy:

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Zendy’s Head of Technology, Rodrigo Pinto, presents at F.O.R.M 2023.

Abu Dhabi, United Arab Emirates – 28 November 2023 – Our head of technology, Rodrigo Pinto Mendez, presented his paper titled: “Leveraging Big Data and Machine Learning to Enhance Open Data Quality: Insights for Developing Regions” at the Forum for Open Research panel that tackled “Open Data and Open Source: Benefits and Case Studies.”

The presentation addresses the need for accurate and reliable open data, focusing on developing regions that can accelerate their social and economic progress through data-driven insights. It explores the relationship between big data and machine learning in enhancing the quality of open data while also observing how open data can be extracted, transformed, and unified. The talk also assesses how machine learning can be used to detect anomalies within datasets.

About F.O.R.M. 2023

The 2023 Annual Forum featured panels addressing key themes related to the advancement of Open Science policies and practices in research institutions and communities throughout the Arab world. This 2023 conference theme was: Democratizing Knowledge: The evolution of open science ecosystems and communities in the Arab World. 

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Zendy signs global licensing agreement with Bristol University Press

[Dubai, 14 August 2023] – Zendy has signed a global licensing agreement with Bristol University Press, an academic publisher known for its commitment to advancing research and knowledge dissemination. The agreement will allow Zendy users to access academic resources from Bristol University Press across social sciences and aligned disciplines. 

Bristol University Press has built a reputation for publishing world-class research that addresses pressing global challenges and contributes to the advancement of social sciences. Their dedication to inclusive knowledge aligns seamlessly with Zendy’s mission to make quality academic content accessible to individuals, researchers, and students regardless of geographical boundaries.

“We are excited to partner with Bristol University Press to offer our users a more diverse selection of research on our platform,” said Zendy Co-founder Kamran Kardan. “This collaboration underlines our commitment to connecting researchers, students, and knowledge enthusiasts with top-tier academic content, fostering collaboration and learning on a global scale.”

This announcement comes as Zendy continues to forge partnerships with prominent academic publishers to expand its content library and cater to diverse user interests. Zendy recently announced a series of new partnerships with IntechOpen, IEEE, IT Governance Publishing, and IGI Global

The partnership with Bristol University Press reinforces Zendy’s dedication to nurturing a global academic community and making scholarly resources accessible to all. 

About Zendy: Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 200,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy was awarded Best Startup – Education at the Middle East Technology Excellence Awards 2022. To learn more, visit

About Bristol University Press: Bristol University Press is an academic publisher committed to publishing high-quality research that addresses global challenges and contributes to various disciplines. The press is known for its commitment to open access and the dissemination of knowledge for the betterment of society. To learn more visit,


Zendy signs Agreement with International Academic Publisher IGI Global 

[United Arab Emirates, July] – Zendy, the AI-powered research library, has signed a licensing agreement with leading international academic publisher, IGI Global. With this agreement, IGI Global’s extensive collection of Open Access content, including their fully transformed OA journal portfolio (175+ e-Journals) as well as book content across subject areas including Business & Management; Scientific, Technical, Medical (STM); and Education, will become available to Zendy’s fast-growing user base.

By working with publishers, Zendy continues to strengthen its dedication to promoting accessibility and fostering collaboration among the global research community.

“We are delighted to partner with IGI Global to enhance the accessibility of open access books and journals through Zendy. This collaboration exemplifies our commitment to breaking down barriers to access knowledge and empowering researchers worldwide. We can create a more inclusive and equitable scholarly ecosystem through collaboration,” said Zendy Co-founder Kamran Kardan.

Melissa Wagner, Vice President of Editorial for IGI Global, mentions, “Integrating with Zendy supports our mission of equality and accessibility of innovative research for all, which has been at the forefront of our company’s values for over 35 years. This partnership will enable our open access authors to benefit from even wider discoverability, usage, and citations of their work from readers worldwide.”

Zendy is dedicated to contributing towards Sustainable Development Goals 4 (Quality Education) and 10 (Reduced Inequalities). By working with publishers to increase accessibility to academic research, Zendy aims to bridge the knowledge gap and promote equitable access to scholarly resources worldwide.

For more information about Zendy, please visit

About Zendy

Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 200,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy was awarded Best Startup – Education at the Middle East Technology Excellence Awards 2022. To learn more, visit

About IGI Global

Founded in 1988 and headquartered in Hershey, Pennsylvania, USA with a subsidiary office (IGI Science and Technology, Ltd.) operating out of Beijing, China, IGI Global is a leading medium-sized and independent international academic publisher of scholarly reference sources. They are committed to facilitating the discovery of pioneering scientific research that enhances and expands the body of knowledge available to the research community through traditional and open access publishing workflows. Working in close collaboration with more than 200,000+ expert researchers and professionals from leading institutions, IGI Global publishes quality peer-reviewed content in three major academic subject areas: Business & Management; Scientific, Technical, & Medical (STM), and Education. To learn more, visit


Zendy Signs Global Agreement with IT Governance Publishing

[United Arab Emirates, June, 2023] – Zendy, the AI-powered digital research library, has a global licensing agreement with IT Governance Publishing, a leading provider of books on information technology, cybersecurity, and governance. 

As the demand for access to quality research continues to grow, Zendy is providing a solution to help promote a more equitable access model for individuals who are not associated with an institutional library. 

With a vast collection of scholarly literature, Zendy strives to help publishers increase the visibility of their content to a growing audience of over 170,000 registered users from 162 countries.

IT Governance Publishing is known for its extensive portfolio of books focusing on information technology, cybersecurity, data protection, and governance best practices. This partnership will see IT Governance’s titles added to Zendy’s research library, enhancing the platform’s diverse range of content.

“Zendy is committed to providing users with the most comprehensive and diverse collection of research material possible,” said Zendy Co-founder, Kamran Kardan. “We are thrilled to partner with IT Governance and make their publications available to our users. Partnerships enable our mission to democratise access to knowledge, bridging the gap between researchers, students, and professionals globally. Through increased accessibility, we strive to reduce inequalities and empower individuals to drive innovation and make a lasting impact on society.”

“When I first met the team at Zendy and they explained what they had planned, I knew the importance of partnering with them, their mission is something that I believe is a great opportunity to grow equality around the world,” said IT Governance Publishing Relations Manager, Andreas Chrysostomou.

In today’s interconnected world, accessing diverse perspectives and research from across the globe is paramount. By providing a platform that transcends borders, Zendy ensures that users from different countries and regions can benefit from a wide range of scholarly resources, fostering a rich and inclusive learning environment. 

Learn more about Zendy: 

About Zendy

Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 170,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy was awarded Best Startup – Education at the Middle East Technology Excellence Awards 2022.

About IT Governance Publishing

IT Governance Publishing is a leading provider of books, training, and consultancy services in the fields of information technology, cybersecurity, and governance. With a comprehensive range of resources authored by industry experts, IT Governance Publishing supports individuals and organisations in enhancing their IT performance, managing risk, and complying with relevant regulations.


Zendy Integrates IEEE Metadata into its Digital Research Library

United Arab Emirates – June 2023 – Zendy, a UAE-based education technology startup, announced the addition of metadata from IEEE open access content to its digital research library.

IEEE, the world’s largest technical professional organization dedicated to advancing technology for humanity, will add its metadata to Zendy’s growing platform. This agreement helps to further increase the discoverability of IEEE’s top-cited content which covers a wide range of technologies including aerospace, artificial intelligence, computing, power systems, renewable energy, robotics, semiconductors, and more. With this agreement, IEEE open access content is now discoverable within the Zendy platform, enabling any users to link through to access the full-text from the IEEE Xplore Digital Library.

Zendy is an intuitive digital academic library hosting millions of Open Access resources that make the research process easier with the use of AI. Zendy’s AI-based summarisation and keyphrase highlighting tools comprehends the underlying meaning of research papers, resulting in more accurate information for the researcher.

A combination of machine learning algorithms, content-based filtering, and collaborative filtering combine to deliver personalised search results for the end user based on their area of interest.

Zendy provides access to an international offering with resources in more than 75 languages, including Arabic, Chinese, English, French, German, Mandarin, Portuguese, Russian, and Spanish.

IEEE’s metadata addition to Zendy’s Open Access offering, which features over 43 million Open Access publications, further strengthens both companies’ mission to enhance and empower lifelong learning opportunities for knowledge communities globally.

CEO of Knowledge E and Zendy Co-Founder, Kamran Kardan, commented, “Zendy’s agreements with leading publishers such as IEEE are a core step in our vision to empower discoverability and accessibility to top-tier content.  These agreements play a crucial role in providing inclusive access to academic research, and it’s great to see the industry creating an ecosystem of collaboration that ensures more people can leverage evidence-based research to further their knowledge in any respective field.”

To find out more about Zendy, visit:

About Zendy

Zendy is a product of Knowledge E. Since its inception in 2019, Zendy has connected over 150,000 users to academic journals, proceedings, articles, e-books, and more. Zendy is on a mission to make academic literature more affordable and accessible for students, researchers, and professionals worldwide. Zendy was awarded Best Startup – Education at the Middle East Technology Excellence Awards 2022.


Zendy Unveils New AI-Powered Features for Research Papers

Zendy announced today the launch of its new AI-powered features that help researchers streamline the literature discovery process. Unlike traditional tools that rely on simple statistical methods, Zendy’s AI-based summarisation and keyphrase highlighting tool comprehends the underlying meaning of research papers, resulting in more accurate information for the researcher.

With these new features, Zendy will continuously enhance its AI-based tool with new papers available in its platform. The new papers will be used to fine-tune the models to generate even more insightful information, providing researchers with the most up-to-date and relevant insights.

With the  depth of content available to researchers, reviewing literature is one of the most time consuming, yet critical, aspects of the research process. AI-based summarisation can significantly optimise literature review by automating the process of identifying the most relevant information in a large body of literature.

Keyphrase highlighting within academic texts spotlights critical concepts in the text, making it easier for researchers to quickly and efficiently identify the most important information related to their research question.

We’re pleased to offer researchers a more intelligent way to utilise and continue their discovery through research papers,” said Zendy Co-founder Kamran Kardan. “It’s critical that the industry leverage the best technologies to deliver value to the research discovery process and enable a more effective and equitable experience for students, researchers, and professionals. The correct use and implementation of AI and machine learning has the power to make a true difference in creating a more knowledgeable world.”

In addition, Zendy’s is building topic classification models that will deliver AI-based personalised search results to enable researchers to discover papers based on their interests and preferences. 

Zendy’s latest  AI-based summarisation and keyphrase highlighting features are now available in beta-mode to users, and the platform will continue to evolve with new papers and enhanced AI capabilities, providing researchers with the industry’s most advanced research tools available.

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Zendy Partners With IntechOpen to Boost Accessibility of Open Access Content for Developing Countries

Zendy is pleased to announce that it has signed an agreement with IntechOpen, a leading global publisher of Journals and Books within the fields of Science, Technology and Medicine. Zendy will host IntechOpen’s Book Series and open science journals, offering all the benefits of open access to authors, users, and readers.

Zendy a product of Knowledge E, provides seamless access to millions of articles, journals, e-books, and more. Comprehensive filters enable users to search effectively for content, making it easier for them to identify, read, cite, and save the content that they need.

As members of the SDG Publishers Compact, both Knowledge E and IntechOpen share the same commitment to increase awareness, publish and disseminate scientific research that supports the UN Sustainable Development Goals. This is why we are thrilled that the Sustainable Development series will be featured on the Zendy platform, as this is how we can all work together to contribute and achieve the SDGs.

Zendy Co-founder Kamran Kardan said, “IntechOpen has been a driving force in the open access movement, and we are proud to partner with them to further our shared mission of democratising access to knowledge. With IntechOpen’s extensive portfolio of scholarly work and Zendy’s cutting-edge technology, we can make a significant impact on improving the accessibility of scientific research in developing regions, ultimately contributing to the UN’s Sustainable Development Goals.”

Viktorija Žgela, Head of Editorial Development at IntechOpen, commented: “The journey towards more inclusive, equitable, and sustainable future starts with collaborative efforts. The scholarly communication landscape with all its stakeholders, including researchers, publishers, online libraries, and service providers that facilitate and enrich the publishing experience and the communication of the scientific output, is part of this journey. Therefore, it is a pleasure to partner with Zendy because we share the same vision, mission, and values: to make academic content accessible to everyone in the world.”

Learn more about Zendy:

Learn more about IntechOpen: